Who We Are
IGplay is an international provider of digital gaming services. The company offers its services online to users in the markets where it operates and conducts its business in accordance with the rules that apply in each of them.
Our Mission
Our mission is to provide gaming services that are lawful, transparent and dependable. We aim to offer these services only where the applicable laws and regulations permit, and to meet the requirements that apply to us in each market.
In pursuing this mission, we are guided by the following objectives:
- to provide gaming services in line with the legal and regulatory requirements of the jurisdictions in which we operate;
- to give users clear and accurate information about our services, their terms of use and the rules of each game;
- to promote responsible play and to support users in keeping control over their gaming activity;
- to handle user data and funds with care and in accordance with applicable law.
Our Values
Our values set out the principles that guide our conduct as an organisation and our dealings with users, partners and regulators.
Regulatory compliance
We respect the laws, regulations and licensing conditions that apply to our activities. We maintain internal policies and procedures intended to support compliance, and we review them as legal requirements change.
Operational integrity
We aim to conduct our business honestly, fairly and consistently. This includes applying our rules equally to all users, keeping accurate records, addressing complaints properly and dealing openly with the parties we work with.
Technological infrastructure
We rely on technological infrastructure that is designed to be secure, stable and available. We aim to maintain and improve our systems so that our services run reliably, user information is protected, and games operate as described.